Insolvency Service contact number
The Insolvency Service helpline covers bankruptcy, debt relief orders and company liquidations. A separate line handles redundancy payment claims when an employer has gone under.
Checked against gov.uk on 14 September 2026
Insolvency Service helplineLocal rate
Redundancy paymentsLocal rate
Have this ready before you call
- Your case or claim reference number
- Your National Insurance number, for redundancy claims
Common questions
My employer went bust owing me wages. Which line?
Redundancy payments, 0330 331 0020. It covers redundancy pay, notice pay, holiday pay, wage arrears and lost pension contributions.
Can the helpline give me debt advice?
No. It explains insolvency processes but cannot give legal or financial advice. For free debt advice, MoneyHelper and Citizens Advice are the usual starting points.
Why can I not get through on a Friday afternoon?
Both lines close at 3pm on Fridays, 2 hours earlier than the rest of the week.