Environment Agency contact number
3 lines matter here: general enquiries in office hours, a free 24-hour incident hotline for pollution and environmental damage, and the 24-hour Floodline.
Checked against gov.uk on 14 September 2026
Incident hotline (pollution, fish kills, flooding from rivers)Free to call
Floodline (warnings and advice)Local rate
General enquiriesLocal rate
Other ways to call
Textphone: 0345 602 6340 (Floodline Type talk)
From outside the UK: +44 (0) 114 282 5312
Have this ready before you call
- The location of the incident, as precisely as you can give it
- What you saw and when, for incident reports
Common questions
Which number do I use for a pollution incident?
The incident hotline, 0800 80 70 60. It is free, staffed around the clock, and covers pollution, dead fish, blocked rivers and illegal waste dumping.
How do I check my flood risk?
Floodline on 0345 988 1188 gives warnings and advice at any hour, and gov.uk's flood warning service shows live warnings for your postcode.