NHS 111 contact number
NHS 111 is the free health advice and triage line for urgent problems that are not emergencies. It runs around the clock, every day.
Checked against nhs.uk on 7 September 2026
Have this ready before you call
- The name, age and symptoms of the person who is unwell
- Details of any medication they take
If the line is closed
- 111.nhs.uk answers the same triage questions online, at any hour
Common questions
When should I call 999 instead of 111?
Call 999 for life-threatening emergencies: chest pain, severe bleeding, difficulty breathing, stroke symptoms, loss of consciousness. 111 is for urgent problems where you are not sure what to do.
Is 111 free?
Yes, from any UK mobile or landline, even with no credit.