Carer's Allowance contact number
The Carer's Allowance Unit handles claims, payments and changes of circumstances for Carer's Allowance.
Checked against gov.uk on 7 September 2026
Carer's Allowance UnitFree to call
Other ways to call
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297
Have this ready before you call
- Your National Insurance number
- Details of the person you care for, including their National Insurance number
- Your bank or building society details
Common questions
Is the Carer's Allowance number free?
Yes. 0800 731 0297 is free from UK mobiles and landlines.
Can I write instead?
Yes. Post to: Freepost DWP Carers Allowance Unit. No postcode or stamp is needed; write only that line on the envelope.