Bereavement Support Payment contact number
The Bereavement Service helpline handles Bereavement Support Payment claims and questions. If you live abroad, the International Pension Centre takes your call instead.
Checked against gov.uk on 7 September 2026
Bereavement Service helplineFree to call
Other ways to call
Welsh language line: 0800 731 0453
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 151 2012
From outside the UK: +44 (0) 191 206 9390
Have this ready before you call
- Your National Insurance number and your late partner's
- The date of death
- Your bank or building society details
Common questions
Is the bereavement helpline free?
Yes. 0800 151 2012 is free from UK mobiles and landlines.
How long do I have to claim?
Claim within 3 months of your partner's death to get the full amount. You can claim up to 21 months after, but later claims get fewer monthly payments.