Child Benefit contact number

Child Benefit is run by HMRC, not the DWP. This line covers new claims, payments, and changes such as a child staying in education.

Checked against gov.uk on 7 September 2026

Child Benefit enquiriesLocal rate

Monday to Friday, 8am to 6pm

Closed bank holidays

Other ways to call

From outside the UK: +44 161 210 3086

Have this ready before you call

  • Your National Insurance number
  • Your Child Benefit number, if you have one
  • Your child's birth certificate details, for a new claim

If you've had a call from a number you don't recognise, WhoCalledYou.uk shows where it's from and how to check it safely.

Common questions

What are the Child Benefit helpline opening times?

Monday to Friday, 8am to 6pm, closed on bank holidays. The busiest times tend to be Monday mornings and the weeks around the end of August, when child benefit for school leavers gets sorted.

Is the Child Benefit number free?

It is a standard-rate 0300 number: the same cost as calling a landline and inside inclusive minutes on most plans.

Who do I call about the High Income Child Benefit Charge?

That is a tax question, so the Income Tax line on 0300 200 3300 handles it, or Self Assessment if you file a return.

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