HMRC VAT contact number
The VAT general enquiries line covers registrations, returns and rules. It cannot take payments or set up a payment plan, so do not queue for that.
Checked against gov.uk on 7 September 2026
VAT general enquiriesLocal rate
Other ways to call
From outside the UK: +44 2920 501 261
Best time to call
HMRC's own guidance on this one: phone between 8:30am and 11am for the shortest wait.
Have this ready before you call
- Your VAT registration number
- Your business postcode
If you've had a call from a number you don't recognise, WhoCalledYou.uk shows where it's from and how to check it safely.
Common questions
Can I pay VAT on this number?
No. The line cannot take payments or agree time to pay. Payments happen online or through your bank; to set up a payment plan for VAT you cannot pay, call HMRC's VAT payment problems line on 0300 200 3831.
Is the VAT line free?
It is a standard-rate 0300 number, the same cost as a landline call and included in most call plans.