DVLA contact number
The DVLA splits its phone service into 3 lines: vehicles (tax, V5C, SORN), driver licensing, and medical conditions. All 3 keep the same long hours, including Saturday mornings.
Checked against gov.uk on 7 September 2026
Vehicle enquiries: tax, V5C, SORNLocal rate
Driver licensing enquiriesLocal rate
Drivers' medical enquiriesLocal rate
Best time to call
DVLA lines run 8am to 7pm on weekdays, longer than most government helplines, so late afternoon after 5pm is often quieter than the usual lunchtime peak. Saturday morning works too.
Have this ready before you call
- Your vehicle registration number (for vehicle calls)
- Your V5C document reference number, if you have it
- Your driving licence number (for licence calls)
If the line is closed
- Most DVLA tasks work online at gov.uk at any hour: taxing a vehicle, SORN, renewing a licence, changing an address
- Webchat and email through the DVLA contact pages on gov.uk
- WhatsApp for general questions (messages only; no payments, medical issues or licence orders)
- Post: Vehicle Customer Services, DVLA, Swansea SA99 1AR, or Drivers Customer Services, DVLA, Swansea SA6 7JL
Common questions
Which DVLA number do I call about road tax?
Vehicle enquiries, 0300 790 6802. It covers vehicle tax, refunds, SORN and the V5C log book.
Is the DVLA number free to call?
0300 numbers are standard rate: they cost the same as calling a 01 or 02 landline and come out of inclusive minutes on almost every plan.
Can I do it online instead?
Most DVLA tasks, taxing a vehicle, SORN, renewing a licence, changing an address, are faster on gov.uk than by phone. Phone when something has gone wrong or the online route rejects you.
I live in Northern Ireland. Is this my number?
No. Northern Ireland driver licensing is run by the DVA in Coleraine, with its own contact details on nidirect.gov.uk.